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TERMS AND CONDITIONS
These terms and conditions (the "Terms and Conditions") govern the use of www.craftsonthemove.com (the "Site"). This Site is owned and operated by Andrea Bisignani. This Site is an ecommerce website.
By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.
Intellectual Property
All content published and made available on our Site is the property of Andrea Bisignani and the Site's creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.
Age Restrictions
The minimum age to use our Site is 18 years old. By using this Site, users agree that they are over 18 years old. We do not assume any legal responsibility for false statements about age.
Acceptable Use
As a user of our Site, you agree to use our Site legally, not to use our Site for illegal purposes, and not to:
User Contributions
Users may post the following information on our Site:
We reserve the right to suspend or terminate your account if you are using our Site illegally or if you violate these Terms and Conditions.
Sale of Goods And Services
These Terms and Conditions govern the sale of goods and services available on our Site and in our store. The following goods are available on our Site and in our store:
Payments
We accept the following payment methods on our Site:
We ship standard delivery by USPS which typically takes 7-10 business days for transit.
Our goal is to process all orders for shipment within 2 business days. Delivery will take place as soon as reasonably possible, depending on the delivery method selected. Delivery times may vary due to unforseen circumstances. Please note that delivery times do not include weekends and statutory holidays.
You will be required to pay delivery charges in addition to the price for the goods you purchase.
You are required to provide us with a complete and accurate delivery address, including the name of the recipient. We are not liable for the delivery of your goods to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information.
Refunds for goods and services in store and online are as follows:
Refunds do not apply to the following goods and services:
-Online Merchandise Purchase excludes preorders:
Refund requests must be made within 15 days after receipt of your goods, this does not apply to services or in store purchases. Once the request is approved the return policy must be completed as stated below.
We accept refund requests for goods sold on our site for any of the following reasons:
Good is broken and was not packaged by Crafts on the Move.
Refunds do not apply to the following goods as stated above.
-In Store Merchandise Purchase:
All returns must be made within 15 days of original purchase and accompanied with a receipt to be eligible for a full refund.
All sales are final on Sale or clearance items.
-Preorders in store and on-line purchases:
Preorders are non-refundable and all sales are final.
In Person workshops, classes, special events, crops, or open crafting hours:
We provide store credit for services (sold online or in person) as follows with the exception for Virtual Classes (see below):
All in store or virtual classes, workshops, special events, crops, or open crafting hours (in person and virtual) require payment in full at the time of registration. In person class registration for any type of event as mentioned above is not available for refund, but will either receive a store credit or a class kit as follows:
Workshop or Class:
-If registrant cancels more than 48 hours prior to scheduled class, a store credit will be offered and must be used within 3 months of original purchase date.
-If registrant cancels within 48 hours of scheduled class/workshop, no store credit will be provided. However, if the class lends to a kit, one will be made, otherwise, no refund or credit will be issued.
-If store cancels an event/class/workshop due to complications out of our control a store credit will be issued and must be used within three months of issuance.
Special Events, Crops, or Open Crafting Hours
-No refunds or store credit will be given for Special Events, Crops, or Open Crafting hours.
-No drop-offs for youth classes, a responsible adult must remain on premise during the class.
Minimum registration
It is at the discretion of the instructor and Crafts on the Move if an event will proceed with less than 2 participants.
Refund for Virtual Classes:
Virtual classes are not available for refund due to the complexity of preparing and shipping product. All kits will be available for pickup in store before and after the workshop. Kits will be saved at the store for pick up for three months after the scheduled class. After three months the store will restock the items.
Returns process:
Online:
All Sale and Clearance items are final, no returns.
Returns for merchandise purchased online can be made by mail. To return a good(s) by mail, follow the following procedure:
Please note returns are only available for broken goods which were not packaged by Crafts on the Move. Email info@craftsonthemove.com reason for return within 15 days of receipt of products, and to start process for approved returned merchandise refund which must be submitted within 15 days of receipt of product(s). Upon approval of returned merchandise refund, package and wrap your goods alleviating additional damage to merchandise, enclose original packaging slip, and mail package back to P.O. Box 89, Aquebogue, NY 11901. All returned product(s) must be received by Crafts on the Move 30 days from original purchase. Please note all related shipping costs are the responsibility of the customer. Orders refused or unauthorized returns will not be refunded. Refunds are only given to verified/confirmed purchases made from Crafts on the Move.
In Store:
Returns for merchandise (items not included in workshop or class kits) must be accompanied with a receipt within 15 days of original purchase. A refund for the returned items will be provided for returns completed within 15 days of original purchase. Please note all sale and/or clearance items are final, no returns.
Consumer Protection Law
Where any consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.
Links to Other Websites
Our Site contains links to third party websites or services that we do not own or control. We are not responsible for the content, policies, or practices of any third party website or service linked to on our Site. It is your responsibility to read the terms and conditions and privacy policies of these third party websites before using these sites.
Limitation of Liability
Andrea Bisignani and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.
Indemnity
Except where prohibited by law, by using this Site you indemnify and hold harmless Andrea Bisignani and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.
Applicable Law
These Terms and Conditions are governed by the laws of the State of New York.
Severability
If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent
or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.
Changes
These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users of changes to these Terms and Conditions by posting a notice on our Site.
Contact Details
Please contact us if you have any questions or concerns. Our contact details are as follows:
info@craftsonthemove.com
PO Box 89, Aquebogue, NY 11901
You can also contact us through the feedback form available on our Site.
Effective Date: 22nd day of July, 2023
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